Frequently Asked Questions
How far in advance should I book?
We recommend booking at least 24 hours in advance to guarantee availability, though we can sometimes accommodate short-notice requests.
Are your chauffeurs trained?
Yes, all our chauffeurs undergo rigorous background checks, advanced defensive driving, and white-glove service etiquette courses.
What is your cancellation policy?
Cancellations made 24 hours prior to the scheduled pickup time are fully refundable. Late cancellations may incur a fee based on the vehicle type reserved.
Do you offer nationwide service?
Yes, directly and through our network of premium hand-selected affiliates, we can arrange luxury transportation anywhere in the country.